We strive to process and ship orders promptly. Once your order is confirmed, please allow for processing time before shipment.
Delivery times may vary depending on your location and shipping method chosen during checkout. We provide estimated delivery times for your reference.
While we make every effort to ensure timely delivery, please note that unforeseen circumstances or external factors may cause delays. We appreciate your understanding in such cases.
We want you to be completely satisfied with your purchase. If you are not satisfied, we offer a hassle-free return policy.
Eligible items can be returned within a specified time frame from the date of delivery. Please refer to our Returns and Exchanges Policy for detailed information on eligible items and return conditions.
To initiate a return, please contact our customer support team or submit a return request through our website. We will guide you through the return process and provide instructions for returning the item(s).
Returned items must be unused, in their original condition, and in their original packaging to be eligible for a refund or exchange, unless the item received was damaged or defective.
Please note that return shipping costs are the responsibility of the customer, except in cases where the item received was damaged, defective, or incorrect.
Once we receive the returned item(s) and verify their condition, we will process your refund or exchange according to our policy.
Refunds will be issued in the original form of payment, and the processing time may vary depending on your financial institution.
For more detailed information and specific instructions, please refer to our full Delivery and Return Policy on our website. If you have any further questions or require assistance, please don't hesitate to reach out to our customer support team.
Pigeon PP SofTouch Wide Neck Feeder is specially designed for newborn babies with SS-size nipples. The opening of the nipple is round-cut which allows milk to flow out consistently and gradually, as newborns are yet to develop jaw muscles, thus the nipple is designed to support their sucking ability at this age.