Shipping Policy

Shipping Policy

  1. Shipping Methods and Timelines:
  • We offer standard shipping with an estimated delivery time of 4-5 business days from the date of order processing.
  1. Order Processing Time:
  • Orders are typically processed within 1-2 business days after order confirmation
  1. Shipping Costs:
  • Standard shipping is available at a flat rate of 250 per order.
  1. Tracking Information:
  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number to monitor the status of your delivery.
  1. Lost or Delayed Shipments:
  • In the rare event of a lost or significantly delayed shipment, please contact our customer support team for assistance. We will investigate the issue promptly and provide a resolution.
  1. Address Accuracy:
  • Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or non-delivery due to incorrect addresses.
  1. Contact Information:
  • For any shipping-related inquiries or assistance, please contact our customer support team at [0322-2189760].

 

 

  1. Policy Updates:
  • This shipping policy is subject to change without prior notice. Any updates will be communicated to customers via our website.

 

 

 

 

 

 

Return Policy

 

 

At infants n juniors , we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy to make your shopping experience as seamless as possible.

  1. Eligibility for Returns:
  • To be eligible for a return, items must be unused, in the same condition as received, and in their original packaging.
  • Returns must be initiated within 15 days from the date of delivery.
  1. Non-Returnable Items:
  • Certain items are not eligible for return due to hygiene or safety reasons (e.g., perishable goods, intimate apparel, toiletries)

 

  • Customized or personalized items may not be eligible for return unless they arrive damaged or defective.
  1. Return Process:
  • To initiate a return, please contact our customer support team at 0322-2189760 to request a return authorization (RA) number.
  • Once your return request is approved, you will receive instructions on how to return the item(s) to us.
  1. Return Shipping:
  • Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., wrong item shipped, defective product).
  • We recommend using a trackable shipping method and retaining proof of postage for your records.
  1. Refund or Exchange:
  • Upon receiving and inspecting the returned item(s), we will process your refund or exchange within 15 business days].
  • Refunds will be issued to the original form of payment used for the purchase.

 

  1. Damaged or Defective Items:
  • If you receive a damaged or defective item, please contact us immediately for assistance. We will arrange for a replacement or refund as applicable.
  1. Policy Updates:
  • This return policy is subject to change without prior notice. Any updates will be reflected on our websiet