Returns & Cancellations

Returns can be made within 07 days of receiving your order.

All returned items should be wrapped and well packaged so that the packaging is not damaged. Return all items with original packaging and the tags must still be attached. You may not tape or paste anything directly on the product’s original packaging.

How to handle your return:

• Register your return.

• Pack the products carefully and seal the return package.

• Take it to any courier of your choice and send the package to:

INFANTS n JUNIORS
15-C, Lane-2, Zamzama commercial are, DHA V, Karachi, Pakistan

Exchanges can be made within 07 days of placing your order.

How to handle your exchange:

• Register your exchange via the button above.

• Pack the products carefully and seal the return package.

• Take it to any courier of your choice and send the package to:

INFANTS n JUNIORS
15-C, Lane-2, Zamzama commercial are, DHA V, Karachi, Pakistan

Once we have received the returned package and registered it at our warehouse, your new size(s) will be sent out.

All returned items should be wrapped and well packaged so that the packaging is not damaged. Return all items with original packaging and the tags must still be attached. You may not tape or paste anything directly on the product’s original packaging.

The right to return or exchange a product does not apply to goods which has been used or with broken seals / without tags. The right to return or exchange a product does not apply to certain items due to health or hygiene reasons, such as underwear, pacifiers, baby bottles, and hair accessories (exceptions are made for returns of a breastfeeding bra where you have tried it with a breastfeeding insert). Swimwear can be returned / exchanged if tested with underwear and if the hygiene liner is still attached. Due to security reasons, the right return or the right to exchange does not apply to mounted prams and child seats.

NOTE! You as the customer has the financial responsibility for your shipment coming to us. Please note the package ID of the package that you ship in return to us and request a receipt.

As soon as your return is processed and approved, you will be refunded to the payment method used when making your order. It may take up to 5 business days for our Returns department to process your return after it has arrived at our warehouse. All item(s) must be returned within 07 days of receiving your order.

If you have not received a confirmation email regarding your return, we recommend that you trace the parcel on the courier’s website.

If you have received a confirmation email regarding your return a refund will be made shortly. It will take 3-5 business days for your money to appear on your account. 

PLEASE NOTE: During holiday periods the processing time for your return may exceed 5 business days.

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